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As commodity prices rise and competition between restaurants and hotels grows fiercer, selling more high-margin beverages is one way operators can increase their profit margins. To achieve this goal, better marketing is the key.
A few facts and trends:
- Sales growth continues to be in the superpremium category. Mainly Vodka followed by Tequila, Irish Whiskey and Flavored Rum.
- Cocktails in martini glasses continue to rise, largely because of their image. They are especially popular among women in their 20s. « It’s an accessory ».
- Beverages account for 20 to 25 % of a restaurant’s sales and 50 % of the profit. However, they only get 10 to 15 % of research, training and other resources. Drink promotions are commonly perceived by consumers as « old » and « boring ».
- America’s leading hotel chains want to turn their bars into cocktails destinations by teaming up with renowned mixologists to upgrade quality and performance standards.
- Upscale bar patrons are looking for fresh ingredients, a culinary approach and crafted cocktails.
- Hot foods and ingredients for the bar: Açai, blueberry, cucumber, energy drinks, fresh juices, green tea, herbs, goji berries, pomegranate, skewers, signature bar snacks.
New methods of marketing profitable beverage programs:
- List wine and spirits on the food menu rather than on a separate beverage menu and recommend a wine for every dish. Cocktails may be listed like wines, by regional identity, as it tells a story and piques the interest.
- Use table tents with spectacular pictures to promote cocktails in casual-dining restaurants.
- Offer non-alcoholic versions (ex. litchi lemonade) of the main cocktails promoted (ex. litchi martini), but in the same fancy glass.
- Offer out-of-the-ordinary options, like lemonade with strawberry fruit purée.
- Train servers not to say « What can I get you to drink » but to arrive with a suggestion, as two-thirds of customers don’t know what they plan to drink when they enter a restaurant.
- Expand beverage culture by training the staff on what they are selling.
- Offer wine-by-the-glass options.
- Do staff competition to sell the most of a particular product.
Source: Nation’s Restaurant News, 2007
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