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FAQ
1. Who is Gastronomia?Since 1998, Gastronomia has built a reputation for offering first-class frozen culinary solutions for foodservice professionals in North America. [Top] 2. Who are Gastronomia customers?Distributors who work with upscale foodservice operators: hotels, restaurants, caterers, golf clubs, country clubs, high-end bars, etc. [Top] 3. Where can we find your products?In major cities in Canada, through local distributors. Contact us at our toll free number 1-877-281-6400 or send us an email at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it to know your nearest distributor. [Top] 4. Where do Gastronomia products come from?Mainly from Europe. [Top] 5. Is the quality of your frozen products similar to fresh products?Yes, we choose the highest quality ingredients and work only with suppliers that are leaders in their product category. Let us remind you that an excellent frozen product starts with an excellent fresh product. [Top] 6. How do we use Gastronomia products?Most of our products are very easy to use and to prepare. For instance, our freezer to oven viennoiseries do not need to be defrosted or proofed before being cooked. Each of our products comes with detailed conservation/preparation instructions. [Top] 7. How long can I keep the products in my freezer?Gastronomia products will stay fresh in your freezer (at -18°C) for 9 to 30 months, depending on the items. Once defrosted, they can be kept in the refrigerator and will have the same shelf life as fresh products. Each of our products comes with detailed conservation/preparation instructions. [Top] 8. Are the nutritional values of fresh vegetables and mushrooms superior to yours?No, because there’s usually many days between when vegetables and mushrooms are picked and the day you use them. During this time they lose most of their vitamins and nutritive values. On the contrary, our vegetables and mushrooms are picked at ripeness and quickly flash frozen, which preserves all nutritional qualities and goodness. [Top] 9. What is the difference between "ready to bake" and "proof and bake" Panifrance viennoiseries?Ready to bake Panifrance viennoiseries can be baked straight from frozen at 162°C/325°F for 10 to 15 minutes. No thawing, no proofing, no egg washing before baking. Proof and bake Panifrance viennoiseries need to be proofed at 28°C/82°F for 2 hours or can be left at room temperature for 6 to 8 hours before being baked. They also need to be egg washed. Each of our products comes with detailed preparation instructions. [Top] 10. How long can I keep Les Vergers Boiron purées and coulis once defrosted?5 days in the refrigerator. [Top] 11. Are your products kosher certified?For the moment, only Les Vergers Boiron purées and coulis are kosher parvé certified. Click here to see the certificate. [Top] 12. Where do I find ingredients and nutritional information?Contact us by phone at 1 (877) 281-6400 or by email at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it to see our Gastronomia Products Nutritional Facts. [Top] 13. What personal information about customers does Gastronomia.ca gather?For detailed information, please consult our Privacy Notice . [Top] 14. What are the delivery timelines for orders?From 1 to 5 days. To know your nearest distributor, please contact us toll free at 1-877-281-6400 or send us an email at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it . [Top] |