Welcome to www.gastronomia.ca (the "Gastronomia.ca site"). The services on this site are offered to you by Gastronomia Aliments Fins Inc. (Gastronomia), and its affiliates subject to the following conditions. If you visit or shop at the Gastronomia.ca site, you accept these conditions. Please read them carefully. When you use any current or future Gastronomia.ca service or visit or purchase from any business affiliated with Gastronomia.ca, whether or not included in the Gastronomia.ca site, you will be subject also to the guidelines and conditions applicable to such service or business. BY USING THE GASTRONOMIA.CA SITE AND THE SERVICES OFFERED THROUGH IT, YOU AGREE TO BE BOUND BY THESE CONDITIONS OF USE AND ALL RELATED POLICIES, CONDITIONS, AND GUIDELINES. IF YOU DO NOT AGREE WITH ANY OF THESE CONDITIONS OF USE, YOU MAY NOT USE THE GASTRONOMIA.CA SITE.

Privacy

Please review our Privacy Notice, which also governs your visit to the Gastronomia.ca site, to understand our practices.

Electronic Communications

When you visit the Gastronomia.ca site or send e-mail to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on the Gastronomia.ca site. You agree that all agreements, notices, disclosures, and other communications that we provide you electronically satisfy any legal requirement that such communications be in writing.

Copyright

All content included in the Gastronomia.ca site--such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software--is the property of Gastronomia.ca or its affiliates or content suppliers, and is protected by Canadian and international copyright laws. The compilation of all content on the Gastronomia.ca site is the exclusive property of Gastronomia.ca and protected by Canadian and international copyright laws. All software used on the Gastronomia.ca site is the property of Gastronomia or its affiliates or its software suppliers, and protected by Canadian and international copyright laws.

Trademarks

Gastronomia, Gastronomia.ca, Gastronomia Aliments Fins, Le Froid Gourmand and other marks indicated on our site are trademarks or registered trademarks of Gastronomia Aliments Fins Inc., or its affiliates, in Canada and other countries. Gastronomia graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade dress of Gastronomia or its affiliates. Gastronomia's trademarks and trade dress may not be used in connection with any product or service that is not Gastronomia's or its affiliates', in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Gastronomia or its affiliates. All other trademarks not owned by Gastronomia or its affiliates that appear on the Gastronomia.ca site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Gastronomia or its affiliates.

License and Site Access

Gastronomia grants you a limited license to access and make personal use of the Gastronomia.ca site, and not to download (other than page caching) or modify it, or any portion of it, except with the express written consent of Gastronomia. This licence does not include any resale or commercial use of the Gastronomia.ca site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the Gastronomia.ca site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data-gathering and extraction tools. The Gastronomia.ca site or any portion of it may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the express written consent of Gastronomia. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Gastronomia and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing Gastronomia's name or trademarks without the express written consent of Gastronomia. Any unauthorized use terminates the permission or license granted by Gastronomia. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Gastronomia.ca, so long as the link does not portray Gastronomia, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Gastronomia logo or other proprietary graphic or trademark as part of the link without express written permission.

Your Account

If you use the Gastronomia.ca site, you are responsible for maintaining the confidentiality of your account and password, as well as for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Gastronomia.ca does sell products for all, but it sells them to adults who are permitted to purchase products with a credit card. If you are under 18, you may use Gastronomia.ca only with involvement of a parent or guardian. Gastronomia.ca and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Risk of Loss

All items purchased from Gastronomia.ca are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes to you upon our delivery to the carrier.

Product Descriptions

Gastronomia and its affiliates attempt to be as accurate as possible. However, Gastronomia does not warrant that product descriptions or other content of the Gastronomia.ca site are accurate, complete, reliable, current, or error-free. Pictures are illustrative only.
Our offers are valid within the limit of available stock.  If a product in unavailable after you have placed an order, we will contact you as soon as possible to find a solution such as:

• Postponing delivery until the product becomes available,
• Replacing the product by a similar product in terms of quality and price,
• Cancelling your order.

Delivery

We ship exclusively via Purolator and within Canada.

We accept orders seven days a week.

Orders received before Noon EST Tuesdays, Wednesdays and Thursdays will be delivered the following day or the day of your choice as available on our electronic calendar.

Orders received after Thursday Noon EST, Fridays, during the weekend and Mondays will be shipped on Tuesday for a Wednesday delivery or the day of your choice as available on our electronic calendar.

We will send you an email notifying you of the shipping date, the expected delivery date of your order as well as a tracking number to be able to follow your order.

We deliver to both residential and business addresses. We cannot ship to a Post Office box. Someone has to be available when your package is delivered because a signature is required. Purolator will not release the order without any signature. If no one is home when the driver arrives, Purolator will bring the package to its warehouse and you will then become responsible to pick it up at Purolator or make arrangements for another delivery. From that moment, you become responsible for the package If you are not sure you can be there to receive the package, we suggest you send it to a business address or perhaps a friend or relative who would be available to accept the delivery.
Once you receive the shipment, please place it into your freezer.
To optimize the quality and freshness of our products, your order will be packed with dry ice* and shipped in an insulated container.

Dry ice is solidified carbon dioxide (CO2). It is extremely cold, -109°F (-79°C). Pure and odorless, it is not harmful or toxic since it is found in beers and sodas. Dry ice is the best way to keep products frozen out of a freezer.

*Safe Handling: Dry ice is extremely cold, -109°F (-79°C) and can cause severe frostbite within seconds of direct contact.  AVOID CONTACT WITH SKIN AND EYES. NEVER HANDLE DRY ICE WITH YOUR BARE HANDS. Always wear insulated gloves. KEEP OUT OF REACH OF CHILDREN. Only adults should handle dry ice.  As soon as you receive your order, place products in a freezer.  Leave the dry ice in the box and put the box in a well ventilated room (ideally outside).

Shipping and Handling Fees

RETURN POLICY

If you provide us with the wrong shipping address, we will not be responsible for the product. If the package is delivered on time and you are unavailable to receive it, we will not be responsible. If the product is damaged or spoiled because you could not receive it and it was left outside, we will not be responsible.

Disclaimer of Warranties and Limitation of Liability

THE GASTRONOMIA.CA SITE IS PROVIDED BY GASTRONOMIA ON AN "AS IS" AND "AS AVAILABLE" BASIS. GASTRONOMIA MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, GASTRONOMIA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. GASTRONOMIA DOES NOT WARRANT THAT THE GASTRONOMIA.CA SITE, ITS SERVERS, OR E-MAIL SENT FROM GASTRONOMIA.CA ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. GASTRONOMIA WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE GASTRONOMIA.CA SITE, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
THE LAWS OF CERTAIN JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MIGHT NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Applicable Law

By visiting the Gastronomia.ca site, you agree that the laws of Quebec and Canada, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Gastronomia or its affiliates.

Site Policies, Modification, and Severability

Please review our other policies posted on the Gastronomia.ca site. These policies also govern your visit to the Gastronomia.ca site. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. Any changes or revisions will be effective immediately upon their posting on the Gastronomia.ca site. Your use of the Gastronomia.ca site will be subject to the version of the Conditions of Use posted on this site at the time of such use. Accordingly, you are advised to review the Conditions of Use prior to using the Gastronomia.ca site. YOUR CONTINUED USE OF THIS SITE FOLLOWING THE POSTING OF ANY CHANGES OR REVISIONS WILL CONSTITUTE YOUR ACCEPTANCE OF SUCH CHANGES OR REVISIONS. IF YOU DO NOT AGREE TO ANY CHANGES OR REVISIONS TO THESE CONDITIONS OF USE, YOU MAY NOT USE THE GASTRONOMIA.CA SITE AND ARE TO DISCONTINUE USE OF THE SITE IMMEDIATELY. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Our Address

GASTRONOMIA ALIMENTS FINS INC.
President: Mr. Vincent Mahé
333 Richmond St
Montreal, Quebec
Canada
H3J1T9

Customer Service: 514-281-6400 – Fax: 514-281-9994
Email: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
www.gastronomia.ca

Last update: February 1, 2008